Kibana and Elasticsearch version issues

Oct 13, 2025 by recoveryshake.com 82 views

Introduction

The Save Query option is a crucial feature in the SLO (Service Level Objective) definition/config page, allowing users to save their queries for future reference. However, in certain scenarios, this option may appear greyed out, preventing users from saving their queries. In this article, we will delve into the issue of the Save Query option being greyed out for KQL (Kibana Query Language) in the SLO definition/config page and explore possible solutions.

Bug Description

When users attempt to save a query in the SLO window, the Save Query option seems to be greyed out. This issue is particularly puzzling since the same option is enabled in the main SLO application landing page. Users would expect to save their queries within the individual SLO config page as well.

Screenshots

The following screenshots illustrate the issue:

The Save Query option is greyed out in the SLO config page.
The Save Query option is enabled in the main SLO application landing page.

Steps to Reproduce

To reproduce this issue, follow these steps:

Open any SLO that is predefined or define a brand new SLO.
Provide some queries and click on the 3-bar Query Menu to save the query.
You will see the Save Query option greyed out.

Expected Behavior

The expected behavior is that KQL can be saved in the SLO definition page as well.

Errors in Browser Console (if Relevant)

Interestingly, the preview load seems to be failing, and calls to the /internal/observability/slos/_preview:1 endpoint are throwing a 500 error from the console when clicking on the Query Menu.

Possible Solutions

To resolve this issue, we can explore the following possible solutions:

1. Check Kibana and Elasticsearch Versions

Ensure that the Kibana and Elasticsearch versions are up-to-date, as older versions may contain bugs or issues that cause the Save Query option to be greyed out.

2. Verify Browser Compatibility

Check if the issue is specific to a particular browser version or if it occurs across multiple browsers. If the issue is browser-specific, try updating the browser or switching to a different browser.

3. Inspect Browser Console Errors

Investigate the browser console errors, particularly the 500 error thrown when clicking on the Query Menu. This may provide clues about the root cause of the issue.

4. Review SLO Configuration

Examine the SLO configuration to ensure that it is correctly set up and that there are no conflicts or issues that may be causing the Save Query option to be greyed out.

5. Reach Out to Kibana Community

If none of the above solutions work, consider reaching out to the Kibana community for assistance. They may be able to provide additional guidance or point you in the direction of a solution.

Conclusion

In conclusion, the Save Query option being greyed out for KQL in the SLO definition/config page is a frustrating issue that can hinder users' ability to save their queries. By following the steps outlined in this article, you can troubleshoot and potentially resolve this issue. If the issue persists, don't hesitate to reach out to the Kibana community for further assistance.

System Configuration

Kibana version: 8.17.3
Elasticsearch version: 8.17.3
Server OS version: ECH
Browser version: Chrome Version 134.0.6998.88 (Official Build) (arm64)
Original install method (e.g. download page, yum, from source, etc.): ECH
Save Query Option Greyed Out for KQL in SLO Definition/Config Page: Q&A ====================================================================

Introduction

In our previous article, we explored the issue of the Save Query option being greyed out for KQL (Kibana Query Language) in the SLO (Service Level Objective) definition/config page. In this Q&A article, we will address some of the most frequently asked questions related to this issue.

Q: What is the Save Query option, and why is it important?

A: The Save Query option is a feature in the SLO definition/config page that allows users to save their queries for future reference. This option is crucial for users who want to reuse their queries or share them with others.

Q: Why is the Save Query option greyed out in the SLO config page?

A: The Save Query option may be greyed out due to various reasons, including:

Kibana and Elasticsearch version issues: Older versions of Kibana and Elasticsearch may contain bugs or issues that cause the Save Query option to be greyed out.
Browser compatibility issues: The issue may be specific to a particular browser version or may occur across multiple browsers.
SLO configuration issues: The SLO configuration may be incorrectly set up, causing the Save Query option to be greyed out.
Browser console errors: The browser console may be throwing errors that prevent the Save Query option from being enabled.

Q: How can I troubleshoot the issue?

A: To troubleshoot the issue, follow these steps:

Check Kibana and Elasticsearch versions: Ensure that the Kibana and Elasticsearch versions are up-to-date.
Verify browser compatibility: Check if the issue is specific to a particular browser version or if it occurs across multiple browsers.
Inspect browser console errors: Investigate the browser console errors, particularly the 500 error thrown when clicking on the Query Menu.
Review SLO configuration: Examine the SLO configuration to ensure that it is correctly set up.
Reach out to Kibana community: If none of the above solutions work, consider reaching out to the Kibana community for assistance.

Q: What are some possible solutions to the issue?

A: Some possible solutions to the issue include:

Updating Kibana and Elasticsearch versions: Ensure that the Kibana and Elasticsearch versions are up-to-date.
Updating browser version: Update the browser version to the latest version.
Resolving browser console errors: Investigate and resolve the browser console errors.
Correcting SLO configuration: Correct the SLO configuration to ensure that it is correctly set up.

Q: Can I save my queries in the main SLO application landing page?

A: Yes, you can save your queries in the main SLO application landing page. The Save Query option is enabled in this page, allowing you to save your queries for future reference.

Q: What if I am still experiencing issues after trying the above solutions?

A: If you are still experiencing issues after trying the above solutions, consider reaching out to the Kibana community for further assistance. They may be able to provide additional guidance or point you in the direction of a solution.

Conclusion

In conclusion, the Save Query option being greyed out for KQL in the SLO definition/config page is a frustrating issue that can hinder users' ability to save their queries. By following the steps outlined in this Q&A article, you can troubleshoot and potentially resolve this issue. If the issue persists, don't hesitate to reach out to the Kibana community for further assistance.

System Configuration

Kibana version: 8.17.3
Elasticsearch version: 8.17.3
Server OS version: ECH
Browser version: Chrome Version 134.0.6998.88 (Official Build) (arm64)
Original install method (e.g. download page, yum, from source, etc.): ECH